SALES
Mastering English for Sales Professionals
Course Overview:
This online English course is designed specifically for sales professionals looking to enhance their communication skills, master sales vocabulary, and develop persuasive techniques in English. With a focus on practical applications, this course provides learners with a solid foundation to confidently interact with English-speaking clients, close deals effectively, and navigate complex sales conversations. The course is structured into three comprehensive chapters, each with targeted points that build essential sales communication skills.
SALES
Chapter 1:
Building Rapport with Clients
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Understanding Client Needs: Learn to ask the right questions and listen actively to understand client requirements.
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Effective Introductions & Small Talk: Master phrases and expressions to build initial rapport and set a positive tone in conversations.
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Cultural Nuances in Sales: Explore how cultural differences can impact sales interactions and learn strategies to adapt communication styles.
Chapter 2:
Presenting Products and Services
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Describing Products Clearly: Gain the vocabulary to explain features, benefits, and unique selling points in clear, engaging language.
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Handling Client Questions: Learn techniques to respond to client inquiries, objections, and concerns with confidence and clarity.
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Using Visual Aids and Demonstrations: Discover best practices for using visual aids in virtual or in-person presentations to make your message more impactful.
Chapter 3:
Closing the Sale
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Negotiation Skills: Develop strategies and language for negotiating terms, prices, and agreements to achieve win-win outcomes.
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Confirming Agreements: Learn how to summarize discussions and confirm details to ensure mutual understanding.
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Post-Sale Follow-Up: Understand the importance of follow-up and learn phrases to express appreciation, build lasting relationships, and encourage repeat business.